Delivery Time Frame

All digital subscriptions will be sent out within 1 business day of purchase. All in-stock items shipping from Springfield, IL offices will be sent out within 2 business days. All items being shipped from our fulfillment center (most publications) are shipped out within 7 business days.

Refund/Cancellation Policy

Cancellations will be accepted only until the item has been shipped.  Items can be returned within 30 days of receipt of delivery for a refund by calling the Center of Business Management at 217.522.5512 ext 227 or emailing Once the item is received at our office, it takes up to 2 business days for the refund to be processed and may take 3-5 business days for the refund amount to show up in your account. Exception: Webinar recordings will not be accepted for returns.

Items must be returned at your own expense. If you return a defective, damaged or incorrect item, you will be refunded the full postage cost, once your return is processed. 

Privacy Policy

The Illinois Chamber of Commerce understands that privacy is important and we want you to know what types of personal information we collect through this site, how we use it and whether it is shared with any unaffiliated third parties for marketing purposes. Please refer to this policy as needed to check for any changes in our current privacy practices.

The Illinois Chamber of Commerce only collects personal information that you voluntarily submit to this site. We only use that information for the purpose for which it was submitted. We do not share your information with any unaffiliated third parties. We may only use your information for marketing purposes if you ask or provide permission to be added to the mailing list to receive our email newsletters.

The Illinois Chamber of Commerce is committed to protecting the security of information received through our online store. In order to try to avert unauthorized access, maintain data accuracy and assure the appropriate use of information, we have established the appropriate physical, electronic and managerial procedures to shield and secure the information we collect online.