Every business struggles with negative online reviews and commentary. The source is often unhappy clients and customers, or business competitors. Other times, a business faces internal threats from disgruntled employees. Dealing with these unique scenarios requires focusing on minimizing the effect of the publication and resisting the urge to respond in a way that compounds the damage to your business’s reputation and management.
During this presentation, we will cover:
- The Difference Between Negative Opinions and Defamatory Content
- The Four Stages of a Business Reputation Crisis
- A Do’s and Don’ts Checklist of Combatting Negative Publicity
- How to Properly Handle Employee Management From an HR Perspective
- Learn of the NLRB Considerations in These Circumstances
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