Adapting to Change and Leading Your Team to Excel Through Change

2/8/2023 9:00 am - 12:00 pm
NIU Center, 1120 E. Diehl Road, Naperville, IL 60563

Business has changed. It may never be the same. Covid turned our world upside down. Customers have changed as well. They are more cost-conscious, have higher expectations, and more “service-savvy” than ever. Futhermore, competition is fierce. Today, the marketplace demands that we adapt to the changes that have occurred, take a good hard look at the way we do business, and implement necessary changes to create and sustain a successful future. But if not managed properly: frustrated leaders, disgruntled employees, average sales, and poor customer service can be the result. This session will help you to manage the human side of change and provide you with a step-by-step approach for successful change implementation.

Continuing Education Offered: 3.00 HRCI, 3.00 SHRM, and 3.00 HR & Management/Supervision Compliance Certificate Credits. HR Certification Institute’s® ( official seal confirms that the Illinois Chamber meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

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