AUGUST - 2007

   IN THIS ISSUE
 
EEOC Decentralizes Contacts
Reach into any consultant’s bag of tricks and there is a strategy called ‘Reorganize’. Over the years an organization can be seen pulsating between centralized and decentralized and frequently the reasons put forth to justify a change are less than compelling. Witness what’s happening at the EEOC. They have now announced a ‘decentralization’ project. Currently, calls to the EEOC are handled by their National Contact Center. The NCC is operated under a ‘pilot’ outsourcing contract that will expire on 9/20/2007. The Center handles over 70,000 calls and 3,000 emails per month for the 53 field offices and 15 districts of the EEOC. They have provided 30 second response times and translation in 150 languages. So why the change? In this case the EEOC isn’t masking the reason for the reorganization. There is simply a lot of opposition for the current ‘outsourcing’ approach. The transition to the decentralized model with federal employees to handle the contacts will begin now and last three (3) months. That should keep them busy for awhile.
 
ANSWERS FROM THE HELPLINE
FMLA – THE BASICS ON HOW TO COMPLY – PART II


Q. What paperwork needs to be completed when an employee takes a FMLA leave?

A. An employer should require an employee to submit a medical certification form for leaves related to the employee’s own serious health condition, or to care for an immediate family with a serious health condition. The Department of Labor has a Certificate of Health Care Provider Form, which if used; the employer can be assured that they are only asking permissible questions.

The employer must give a written response to employees requesting FMLA leave within two business days after notice of the need for a leave is given. The Department of Labor has an Employer’s Response to Employee’s Request For Leave Form, which meets these requirements.

If the leave was due to the employee’s serious health condition, an employer may ask for a certification from the health care provider that the employee is able to resume work (do not ask for any details related to the diagnosis, only the ability to return to work). Make sure that this is a uniformly applied practice, and that all employees are required to provide this certificate.

Q. Do benefits accrue during FMLA?

A. FMLA requires employers to continue group health care benefits as if the employee had continued working. An employer may require payment from the employee for their portion of the medical insurance premiums.

Many employers choose not to allow vacation and other benefits to accrue while the employee is on leave of absence.

Q. How does an employer handle FMLA when either workers’ compensation or short-term disability benefits are also involved?

A. Employers should run the unpaid FMLA time off concurrently with the paid workers’ compensation or short-term disability benefits. In other words, an employee does not get an additional 12 weeks FMLA time off after workers’ compensation or short-term disability benefits have ended. Also, an employee can elect, or an employer can require employees to take paid vacation or sick days (if the leave would qualify for sick days) concurrently during the unpaid FMLA time.

Q. If an employee takes 12-week FMLA time for the birth of a child, and then later, in the same 12 month period, has a sick parent that they need to care for, does the employer need to extend another 12 weeks FMLA time because it is for a different issue?

A. No, only 12 weeks are allowed per 12-month period. If an employee used 9 weeks for the birth of a child, and 1 month later needed time off for the serious health condition of their parent, the employee would be entitled to 3 weeks off to care for that parent.

Q. If a company has both a husband and wife working for them, do they each get 12 weeks off for the birth of a child?

A. If the leave is needed for the care of a child or parent, the maximum leave allowed would be 12 weeks total combined between both employees. However, if both spouses had a serious health condition, each employee would be entitled to a separate 12 week FMLA time off.

CLICK HERE for Part I of FMLA from the HelpLine in the July edition of the Exec Report.
 
Drug-Free Workplace Week 2007
The Department of Labor has announced that this year’s Drug-Free Workplace Week will be held October 14 through 20. The purpose of Drug-Free Work Week is to educate employers, employees and the general public about the importance of being drug-free as an essential component of a safe and healthful workplace. Throughout the week the DOL and alliance members will conduct various activities to help employers, supervisors and workers understand how to implement effective drug-free workplace programs that focus on detection and deterrence while also offering assistance and support for workers who may have problems with alcohol or drugs. CLICK HERE to find out how your business can participate.
 
Can You Be Bitten by Your Handbook?
It’s funny what you remember from your college days. Way back whenever, I was taught ‘if you write at all, write it all’. This wisdom has constantly reasserted itself over the years. The explosion of regulation in the area of human resource management makes operating without an Employee Handbook like walking the high wire without a net. So businesses large and small now ‘write’ more and more but they are also learning the lesson to ‘write it all’. A perfect example of this minefield is a ruling by a federal trial court in Iowa. Suppose you have a Handbook that exhausts the reader with its content. Of course, you also have posters all over the place defining the benefits and requirements of FMLA. Are you surprised when a court rules that employees at one of your locations are entitled to FMLA even though you only have 40 employees at the site? Oops, when outlining FMLA benefits in your Handbook, you forgot to mention the ‘numerosity’ requirement which says that the law applies only to locations of an employer that have at least 50 workers within a 75 mile radius. What happened? The court ruled that it is unreasonable to expect an employee to be able to determine if their workplace location qualifies for FMLA benefits. It is even more unreasonable if your Handbook recites some but not all qualifying criteria. Therefore, your employees may have a reasonable expectation and legal right to the benefits of FMLA as described in your Handbook regardless of the size of their workplace unless you tell them otherwise. To avoid being bitten by your Handbook, don’t include anything about FMLA or any other benefits in the Handbook at facilities that do not qualify. But if you insist, be sure the Handbook explicitly tells employees if their location doesn’t qualify. ‘If you write at all, write it all’MORE
 
Dress Up for Work Can Be Tricky
Getting 'dressed for work' has meant different things over the years and even today can be a source of confusion for employees and employers alike. Generally, workplace attire has become increasingly casual. Last year 60% of employers allowed a day for casual dress once a week according to a survey by SHRM. However, the overall casual trend has reversed in recent years as the number of firms permitting daily casual dress has declined from 53% in 2002 to 38% today. And as styles change, the definition of ‘casual’ is itself a source of confusion and generational diversity in the workplace can cause animosity between workers as ‘casual’ gets increasingly casual to the chagrin of many older workers. In this environment more and more businesses have struggled to develop dress codes to clarify what is expected and acceptable. But as with most policy issues, there’s nothing simple about dress codes which can be mine-fields in themselves to be handled with caution. Employers can face serious sexual and religious discrimination charges based upon the content and/or uneven application of dress codes. Click here for examples.
 
Religious Garb at Work
Of course, the importance of ‘dress for work’ policies goes beyond ‘khaki vs. jeans’. The EEOC is always there lurking in the background. Actually, they are increasingly in the foreground on this issue so you need to keep an eye on where they stand on workplace attire. According to the EEOC, nobody should have to choose between their job and their religious beliefs when it comes to what to wear to work. This position was reinforced in June when a six (6) year court battle was finally resolved with an award of more than $287,000 for back pay and damages to the plaintiff. This suit was the first filed in the post-911 atmosphere by the EEOC in behalf of a Muslim employee fired for ‘covering her head’ during Ramadan even though the employee had agreed to replacing the traditional hijab with an approved scarf with the employer’s logo. The number of religion-based charges of discrimination rose from 2,127 in fiscal year 2001 to 2,541 in fiscal year 2006. The EEOC resolved 2,387 the 2006 cases and recovered $5.7 million in monetary benefits for the people who filed the charges. While employers are required to make ‘reasonable accommodation’ to allow employees to practice their religion, that protection does not include practices that impair workplace safety or cause co-workers to assume the burden of hazardous work.
 
Employment Lawsuits Against Individuals
It’s not uncommon these days to see an executive named in an employment lawsuit. This is increasingly a strategy designed to pressure early and favorable settlement of a claim against the employer. Are you personally ‘at risk’ of being named in an employment lawsuit? The answer, as always, is ‘it depends.’ Certain kinds of employment related suits against individuals are barred as a matter of law. If an employee files a discrimination suit against the employer, a supervisor (manager or even the CEO) may not be named personally as a defendant for allowing the alleged discrimination. In these cases the employer bears the responsibility for preventing discrimination and the individual supervisor is not deemed to be the ‘employer.’ The same principle holds in charges of wrongful termination and violations of wage and hour laws. However, while an individual may not be named personally for failing to prevent sexual harassment, that protection does not extend to instances where the individual was actually engaged in the harassment. The courts have also allowed suits against individuals in cases of retaliation where the named individual personally engaged in retaliatory activities against an employee for such activities as filing complaints or participating in investigations of complaints of discrimination or harassment. So a general guideline might be that the individual is protected to the extent that he or she was performing their duties on behalf of the employer but the courts may hear charges if the individual was personally and actively engaged in the alleged harmful activity.
 
The Chamber HELPLINE
Knowing what you can and can't do will help you prevent costly mistakes. Call our staff of HR experts. Let Pam Holleman help you deal with problems safely and avoid disputes. You can reach the Helpline toll-free at 800-322-4722.
 
Business Services
Your membership in the Illinois Chamber pays! We offer valuable programs and services to our members at special discounts. Click here for our growing list of outstanding seminars, workshops and programs that will help you with your everyday business needs.
 
Support Your Guard & Reservists!
The Chamber urges all Illinois employers to recognize their Guard and Reserve employees by signing and displaying the ESGR Statement of Support. To get yours, simply complete an online form and you will receive a personalized certificate that demonstrates your support. Click here for answers to Frequently Asked Questions (FAQ's) for employers and reservists. Also visit the SBA Veteran's Business Development web site for assistance to small business owners that have employees activated in the Guard or Reserves. Click  MORE
 

The HR Exec - Copyright © 2007 The Illinois Chamber
Wood S. McComb, Editor
Pam Holleman, Manager, Human Resource Information